Brown Bag Session

2022-09-27 12:00 - 13:00 E19.14

Politeness for Artificial Conversational Agents: Computational Modelling and Human Expectations

Politeness is a linguistic mechanism fundamental to ‘tactful’ social interaction. It is unclear, however, whether and how the use of polite language transfers to interactions with artificial conversational agents such as voice assistants or social robots. I will talk about our research on computational models of politeness for conversational agents as well as our studies on differences in influences on and expectations of politeness in human and human-agent interaction.